It was almost 2 months ago when I had two consecutive letters from the LTA telling me that I had to pay a penalty for passing the ERP gantry without a valid cashcard.
I was damn pissed lor! I mean, it is a well known fact, by now that sub standard cashcards were sold to the public creating this inconvenience to the public and at a great cost to the gahmen.
So I wrote in to LTA.
There was no reply, so I paid lor… cussing at both LTA and the big banks that own NETS while typing in the payable amount on my web browser. I mean, better to pay up than to risk a fine ya?
Almost 2 months have since passed and I have since forgotten about the whole episode. This morning, I got a letter from LTA that says that they will reimburse me the admin fees! That’s a pleasant surprise!
I’m still cheesed of that NETS made my life so miserable. I have to waste about an hour to have my IU inspected for no reason. (Who’s paying for my time?) The guys at the inspection center told me that is was the cash card at fault (DUH!) and reluctantly issued me a replacement card.
Guess what? They were reluctant because NETS gave them the same crappy card as replacement cards! Trying to clear stock, I presume.
I still maintain my stand in my letter to LTA. They should take this up to NETS. Claim back all the loss admin charges.
Selling people products that do not work properly is just plain wrong. Complaining that ERP gantries are not compatible is just plain stupid. Without ERP gantries, there is practically no other use for the freakin thing.
It’s like selling a car that breaks down after three months and then put the blame on the roads for not being compatible.



Sophia Ku said,
August 29, 2008 @ 2:28 pm
haha … coincidentally, the deputy CE at NETS is my client, i will bring this up to him when we meet in 2 weeks’ time