Here’s me getting totally bored waiting for a client to finish his meeting. The goggles were supplied by the security chap at the entrance. Well, it’s a spring factory, so I gues they wouldn’t want any springs flying into my eyes.

I am at the reception area. There is no air-conditioning. It is stuffy. And I’ve been waiting for 20 minutes (vente minutos). So chant with me… ‘the customer is always right… the customer is a mways right…’